The Importance of Having A Professional During A Water Emergency

flooded carpet extraction

When a water intrusion occurs in a home through flooding or leaking, it is important for home and business owners to avoid damage by calling for prompt water removal or pump out services. Unfortunately, water is one of the most destructive forces a home can face, especially if the water comes in the form of a flood. If water removal is carried out promptly, home and business owners can avoid a host of issues that can damage their home and even put their health in danger.

Standing water not only causes massive water damage to the porous structures of a home, it can also contribute to the growth of mold and mildew. Since certain types of mold are toxic, it is crucial the mold growth is inhibited as much as possible. If the water stands in a home for over twenty-four hours, it can begin to cause mold and mildew growth on all of the moist surfaces and even in the air.

Flood remediation teams use water extraction processes to remove large amounts of water at an exponential rate. The sooner the water is removed, the sooner the damage can be assessed and repaired. Using various extraction processes, the team will work to remove any standing water, including water that has made its way into the walls. After the water removal has taken place, the team will work to bring the humidity levels down as soon as possible so the growth of mold and mildew is mitigated effectively.

SteamMaster Restoration and Cleaning LLC. Provides water extraction services and will not only work to help home and business owners dry out, but they also ensure the home is restore ready after every Water Damage. Through thorough cleaning measures, the removal of damaged materials, and the replacement of drywall and other building materials, a home can be fully restored to the way it was before the waters entered and caused damage. Also known as a “pre-loss” condition.

Home and business owners who are in need of water removal services can count on SteamMaster Restoration and Cleaning. We come out 24/7/365 for water emergencies so a home can be protected from the onslaught of damage that occurs after a water intrusion. With a prompt response, home and business owners alike can rely on these services when an emergency occurs.

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Filed under Certified Firm, Flood, Flood remediation, Uncategorized, water damage restoration, Water Extraction

Reacting Quickly to Minimize Washing Machine Overflow Flooding Damages

IMG_8562Let’s face it, flooding emergencies are relatively common events that can occur at anytime in a home. Being prepared can make the difference between cleaning up a little mess and paying a significant amount of money out on an expensive laundry room flood problem. Regardless to the situation, it is essential that the homeowner and their families know what to do so that they can recover quickly.

#1 – Concentrate on Safety First
When an individual is dealing with a washing machine that is overflowing, one of the first things that they will need to concentrate on is the family’s safety. Because the water from a washing machine overflow can flood dangerous areas electrical places in the home, the owner or a family will need to cut off the electrical power. To prevent electrical shock, the person should cut it off at the fuse box or circuit breaker. Additionally, because this water is normally slippery from all of the suds, people should make sure that they are taking the necessary precautions to keep from slip and falling. No one wants to add to this problem by having to make a trip to the hospital.
#2 – Check Washer Hoses for Leaks
Sometimes this kind of problem may be relatively simple to resolve. This is normally in cases where the hose on the machine is too loose. Therefore, all the person has to do is tighten the hoses up prior to turning the machine back on.

#3 – Best Practices for Hard to Spot Problems
If the problem that the owner is experiencing is not easy to identify, there are some best practices that can be used to stop the flooding. For instance, the owner should avoid cramming too many clothes in the machine because unbalanced loads can present significant problems. In some cases, the owner may not know why the problem has occurred, so they will need to contact an appliance repairman to do the job.

#4. Clean up and water damage from washing machine
In some situations, the owner of the home may not discover the problem until it is too late to prevent damage to other floors in the home. When this happens, the family will need to react quickly to avoid unnecessary water damage from the flooding. For instance, if there is a lot of water, the owner may need to contact an outside agency that specializes in water damage services.

In any water damage situation call a restoration company immediately. SteamMaster is a 24-hour emergency restoration company serving 9 counties. A live person will answer the phone at 970-827-5555 when you call.

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Filed under Uncategorized, Water Damage from Washer, water damage restoration

Three Pallets of Air Movers arrived!


Matt Monica, Vice President of SteamMaster just received a shipment of The Phoenix AirMax her ordered. It is the Best-Performing and Smallest Air Mover in its Class.

The Phoenix AirMax is a radial air mover with outstanding performance (925 CFM and 1.9 amps), well known for its numerous superior features, including its exceptional ergonomics and compact size only weighing 21 lbs!

Its compact footprint and 8 7/8″ height make the this air mover the most compact and portable fan in its class.”SteamMaster is constantly looking for the latest technology and tools to provide superior service in any of our water damage and fire damage restoration services” said Matt.

In addition, the AirMax is stable in all four drying positions to maximize flexibility for any water damage restoration jobs.

The Phoenix AirMax Radial Air Mover is the safest fan in its class providing a quality GFCI convenience receptacle that protects not only connected loads, but onboard components as well. The Phoenix AirMax is built to keep the contractor and their customers safe.

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Preparation steps in the event of a flood emergency

One simple emergency plan you should have in place, is to designate an out of state family member or close friend to be the “Family Contact” in the event of an emergency. If someone is unsure whether or not their home is in a flood prone area they could contact their county’s local geologist or county planning department to determine the likelihood of a flash flood in that area. If anyone in your family has special needs or a disability this information should be passed on to local authorities who may utilize the information during a major catastrophe. If you leave your home during any emergency, you should always check the home for any potential hazards that may occur as a result of being unoccupied, as well as alert anyone responding. This can range from turning off electrical and gas to securing otherwise loose building materials. One great way to circumvent flooding is to install sump pumps that also have backup power. For any sewer connections such as toilets and drains, back-flow valves can be installed (or plugs) to prevent any water from entering in.

If water intrusion occurs no matter the scope, one thing is certain, it needs to be dry as soon as possible. If you have electricity available to you (and it’s safe to use), a wet/dry vacuum can be used to extract excess water. Other ways of extracting water would be to use a store bought carpet cleaner’s vacuum, water transfer pump or a mobile sump pump. If you do operate any equipment in wet areas, be sure to wear rubber boots.
If there isn’t any electricity available to you or it is not safe to turn on, another option would be to take advantage of available generators.

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What causes / How to circumvent Ice dams




















Ice dams, the ridge of ice that collects on roof eaves, are a frequent winter season problem for residents of the rockies. They can cause expensive damage to the structure each year. The icicles hanging from the gutters are apparent. What isn’t so obvious is what causes the ice dam to form.

What causes the ice to dam?

2.Heat (Enough to melt the snow)
3.Cold to refreeze the snow that has melted

Colorado’s winter weather in the rockies will generally supply the snow and freezing conditions. It only takes as little as 1 to 2 inches of snow on a roof and sub-freezing temperatures, are the conditions that can help create ice dams.

The heat that melts the snow comes from the warm air inside a home or apartment. The snow that melts runs down the roof until it reaches the cold edge of a roof, where it freezes. Ice begins to accumulate along the eaves, composing a dam that can manipulate water backwards and under roofing shingles and ultimately back into the home.

How does warm air get inside a cold attic?

Inadequate or missing insulation is one major reason for this. Although, warm air can find many pathways from heated areas into an attic. These pathways are usually referred to as an attic bypass. Insulation made up of fiberglass or cellulose can slow the air movement in these bypasses, but does not stop it.

Some of the common attic bypasses include:

Vent Stacks
Attic Entry
Chaseways (Chimneys, Garbage Chutes)

How to prevent ice from damming

The most effective method of preventing an ice dam would be to keep the roof cold. This can be achieved by insulating improperly insulated areas, as well as finding and sealing the places where air leaks into the attic.

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Preparing for Harsh Winter Conditions & Winterizing


It’s almost into the end of October and most of the United States is experiencing cold temperatures. We just had our first snow yesterday. Although the ski season has not started, we have already gotten a reminder of what freezing cold temperatures mean. Extreme cold can make pipes in the home freeze. No one needs to deal with this headache so take a couple of minutes to look at the pipes and prevent them from freezing. With that in mind let’s
talk about a few things you can do to make sure you do not have frozen pipes this winter!

Adjust your thermostat
As the utility bills raise many people compensate by turning their thermostat down. This can lead to frozen pipes, especially in homes where the pipes are in crawl spaces. You are better off to turn it up a little, or at least do not turn it down, especially at night when the temperatures drop below freezing.

Open the Cabinet Doors before bedtime
Opening the cabinets in the kitchen and under the bathroom sink will help prevent freezing. Pipes that face an exterior wall are more likely to freeze. Keeping the doors open will allow heat to reach these pipes.

Put a Space Heat Near Pipes.
If pipes are exposed they are more likely to freeze. If you keep a space heater on warm near the pipes they are less likely to become frozen.

Use a Foam Barrier for Large Areas.
If you are looking to cover a big area foam board can be a quick fix. This board can be purchased at craft stores or local big-box supply stores. Measure the size of the space and make it on the board. It can be cut with a utility knife and will snap right off. The board can be attached to the wood framing with a couple of 1 ¼ inch dry wall screws.

Let Them Drip
When temperatures are getting really low allow the faucets to drip lukewarm water. This will help keep water pressure up a little and the pipes from freezing.

If a Pipe Does Burst
The first thing you need to do is shut off the main valve. If a hot water pipes bursts turn off the hot water heater. In some cases the pipes did not burst but it still filled with frozen water and are common for washing machines. This can lead to a lot of damage. Make sure you call your plumber immediately.

Insulate Pipes
Pipes can freeze at 20 degrees Fahrenheit or below. Be sure to take precaution and insulate the pipes. Add a thick layer of insulation around the pipes especially in cold areas.
Pipes in areas without heat are prone to freezing. Wrap the pipes in insulation tubes that are made of fiberglass or polyethylene. Be sure to measure first to purchase the right size. Newer pipes are more likely to freeze. Try wrapping them with heat tape before insulation. Be sure to follow the directions on the package to avoid damage.

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Let’s just say this is “Not A Good Situation”

Crawlspaces are just places you don’t want to see, hear or know about sometimes. But that does not mean you can keep you head in the sand when you know you “may” have a problem. Like anything else you leave undone when you have to do something about, Crawlspaces needs the same attention as much as your carpet cleaning or tile and grout cleaning. The issue with not attending to a musty odor, water intrusion and other “I don’t see it therefore I don’t want to know” situation – the problem may grow even bigger and must be dealt with immediately. Call the experts, we will inspect your crawlspace at no cost and give you a no obligation price to fix this $#%$^ (excuse the language) once an for all!!

crawlspace that needs fixin'

Not a good situation in a crawlspace

MArch 3 008 (Small)

Condensation and mold on floor joists


MArch 3 014 (Small)

Mold and saturated underside of plywood subfloor


MArch 3 015 (Small)

Rotted and moldy plywood subfloor


MArch 3 021 (Small)

Rotted, saturated and disintegrated sill plate


MArch 3 026 (Small)

Debris and vapor barrier floating under a foot of water


But we can help. Call SteamMaster 970-827-5555.

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SteamMaster is a Lead-Safe Certified Firm

Matt Monica, VP of SteamMaster and Jeff Sandoval attended a refresher class to be re-certified as a Renovator for Lead Safety for Renovation, Repair and Painting in Boulder today. SteamMaster is a Lead-Safe Certified Firm. In dealing with a water damage restoration or fire damage restoration job this certification is needed. We have all of the training and equipment necessary to safely and legally perform work on homes and businesses where lead has been determined to be present in prior coatings.

We highly recommend reading the EPA’s Renovate Right Brochure: to learn about safely renovating if lead is determined to be present.

Matt is Lead Certified

SteamMaster is EPA_LeadSafeCertFirm

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SteamMaster Restoration and Cleaning, LLC and the Vail Valley displays Commitment to Environmental Sustainability during the 2015 FIS Alpine World Ski Championships

Media Contact:
Donna Albani, Director of Business Development FOR IMMEDIATE RELEASE
SteamMaster Restoration and Cleaning LLC
Phone: 970.827.5555 | 800.527.1253


Beaver Creek, Colo. February 2, 2015 SteamMaster Restoration and Cleaning LLC proudly announces it has been awarded the Actively Green 2015 eco-certification from the global nonprofit Sustainable Travel International and local nonprofit partner Walking Mountains Science Center. The Vail Valley is a unique and beautiful place worth protecting both now and for future generations. With the opening of the 2015 FIS Alpine World Ski Championships, SteamMaster poised to demonstrate its commitment to sustainability to visitors from around the world.

The Actively Green 2015 program was launched by the 2015 Ski Championships’ Environment Committee with support from the Town of Vail and the Vail Valley Foundation. Since the eco-certification program’s inception in late 2013, 100 Vail Valley businesses have been trained in sustainable tourism practices and 35 businesses including SteamMaster have completed the eco-certification process. The Eagle County community strongly believes that positive environmental and social practices are not only good for the community, but make long-term business sense for local businesses.

To become certified, each business attends a training and then completes 20 sustainability criteria, including a sustainability policy statement, pledges to monitor and reduce their energy and water use, increase their recycling, and to engage their employees in community volunteerism and philanthropy. All of the information is compiled using a customized online sustainability management system created by Sustainable Travel International to measure how we are collectively performing as a community.

“By engaging sustainability-minded local businesses we’re able to raise the bar on a community wide level. Walking Mountains Science Center would like to thank SteamMaster for being an Actively Green leader in Eagle County,” said Kim Langmaid, Vice President at Walking Mountains Science Center.

“SteamMaster is the first Restoration and Cleaning serving in Vail, Breckenridge, Aspen and the surrounding mountain resort communities to embark, participate and actively be a catalyst for change in the communities it serves,” said Raj Manickam, CEO at SteamMaster. “And we want to contribute to Vail’s community sustainability performance while finding ways to reduce cost, minimizing waste, increasing energy savings and lower consumption of resources.” Manickam added.

The Actively Green 2015 program will continue long after the 2015 Ski Championships.
“Vail is a great example of the progress and success that businesses and destinations can have when they harness the power of travel and tourism as a force for good,” added Brian T. Mullis, CEO and Founder of Sustainable Travel International.

For more information on the Actively Green 2015 program and how to certify your business visit or

About Actively Green 2015

Actively Green 2015 is an initiative of the 2015 FIS Alpine World Ski Championships. It’s a drive to elevate the Vail Valley community’s sustainability performance, while further solidifying its reputation as a world-class tourism destination and event host. Actively Green supports the integration, adoption and certification of sustainability best practices for businesses. Designed to be dynamic, Actively Green will continue to expand its offerings and engage the community beyond the 2015 Championships. Businesses from any sector are encouraged to participate, from accommodations and tour operators to restaurants and retail companies to name a few. A list of participating and certified businesses can be found at

About SteamMaster Restoration and Cleaning LLC

SteamMaster Restoration and Cleaning, winner of the 2014 Better Business Bureau Torch Award for Ethics is the leading restoration and specialty cleaning company serving in Vail, Breckenridge, Aspen and surrounding mountain communities for over 37 years. SteamMaster’s commitment and striving for excellence is achieved through training, cutting-edge equipment and consistency in getting customer feedback. SteamMaster strive to give back to the community with numerous fund-raising and non-profit activities year-round, including its annual charity golf tournament. SteamMaster is also on Twitter and Facebook.


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Rodent Cleanup

Source: Alameda County Vector Control Services District is a Division of the Alameda County Environmental Health Department


How To Prevent Exposure

Call SteamMaster for Help. This is not a DO IT YOURSELF project

Prevention of Hantavirus infection depends on the avoidance of potentially infected rodents, effective rodent control and appropriate clean-up of rodent contaminated areas. Steps to be followed when cleaning up rodent infested areas include:
Prior to any cleanup activities, ventilate the building by opening doors and windows for at least 30 minutes. Use an exhaust fan or cross ventilation if possible. Leave the area until the building is aired out.

All persons involved in the cleanup should wear protective coveralls (preferably disposable), rubber boots or protective shoe covers, rubber or plastic gloves, protective goggles, and an appropriate respirator.

Spray dead rodents, rodent nests, droppings and other possibly-contaminated items with a general-purpose disinfectant such as a 10% bleach solution. Soak the material thoroughly, and pace into a plastic bag. When clean up is complete (or when the bag is full) seal the bag, and then place it in a second plastic bag and seal.

Spray the outside surfaces of all items to be salvaged with an appropriate disinfectant and then clean with a detergent. Remove these items and allow to air dry outside if possible. After salvaged and waste materials are removed from the building, mop the floors with a solution of water, detergent, and disinfectant. Spray dirt floors with a disinfectant solution. Carpeting can be disinfected with household disinfectant or by commercial grade steam cleaning or shampooing. DO NOT vacuum or sweep dry surfaces before mopping.

Personal protective gear should be decontaminated upon removal at the end of the clean-up project. If the coveralls are not disposable, they should launder on site. If laundry facilities are not available then they should be soaked in disinfectant until they can be washed.
Anyone who develops a respiratory illness within 45 days of a potential exposure should seek medical attention immediately and inform the attending physician of their activities and the potential risk of Hantavirus infection.

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